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Online Privacy Policy is committed to the protection of your privacy. The following statement will explain, in greater depth, Privacy Policy. If you have questions, you may send e-mail to our customer service department, at any time, at

When placing an online order with, the information that we collect from you, is used solely for the purpose of processing your order and servicing your account. We need your name, e-mail address, credit card billing address, contact phone number, credit card number and expiration date. This information allows us to process your order and provides us with a way to contact you, should we have a question concerning your current order. After you place an online order with, a copy of that order is sent to you via email for your records. does not send unsolicited email, or spam. will never sell, rent or distribute your e-mail address to any other company or organization.

Use of Cookies
To shop online with, your internet browser must be set to allow cookies, a small bit of text used by your browser to uniquely identify you to our web server. If your browser is set to reject cookies you will not be able to add anything to your shopping cart. We use cookies to make sure that when you add something to your shopping cart it goes into your cart and not someone elses. We also use cookies to track how many unique visitors we have daily and general buying trends within our site. This information is only for internal use and will never be distributed to any other parties. The cookie is set to expire as soon as you quit your browser, so if you return to our website you will have to accept the cookie again.

Security / SSL uses the latest encryption technology and other methods to protect your credit card information. recommends using version 4.0 or above for either Netscape Communicator/Navigator, or Microsoft's Internet Explorer web browsers. If you are using one of these browsers (and are not using a proxy server) all transactions are fully encrypted and secure via Secure Sockets Layer (SSL).

Terms of Sale
Thank you for shopping at By placing an order on our website, you signify your acceptance of the Terms of Sale set forth herein. Please take a moment to read through our terms thoroughly. These terms may be updated at any time; please check back occasionally for updates.

As used herein, the term "Cotapaxi" and or "CotaGear" refers to Cotapaxi Custom design and manufacturing LLC; the term "" refers to the website owned and operated by Cotapaxi Custom Design and Manufacturing, whose home page resides on the Internet at

Copyright and Trademark
All materials appearing on are the sole property of Cotapaxi, unless specified otherwise. Such materials protected by this copyright include, but are not exclusive to, any and all text; any and all images (including icons, logos, and other graphics); and any and all design elements of the website (including assembly and arrangement). You may use the content of for no other purpose than shopping on this site, placing an order on this site, or for conducting other tasks associated directly with, and for the sole purpose of, shopping on this site or placing an order on this site. Unauthorized use of the materials appearing on may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. Such unauthorized use includes, but is not exclusive to, copying, reproducing, republishing, modifying, uploading, transmitting, or distributing any of such materials without the prior written consent of

The "Cotapaxi" and or "CotaGear" name and logo are trademarks of Cotapaxi, as are all custom graphics, icons, and logos found on All other trademarks or service marks are the property of their respective owners. The use of any Cotapaxi trademark without the express written consent of Cotapaxi is strictly prohibited.

Typographical and Photographical Errors
Cotapaxi attempts to be as accurate as possible in our pricing, as well as our typographical and photographical depictions of products for sale; however, we cannot guarantee that product descriptions/specifications, pricing or any other content on is accurate, complete, or current. In the event that a product is listed at an incorrect price due to typographical, informational, technical or other error, shall have the right, at our sole discretion, to either honor the displayed price or refuse/cancel any orders placed for that product at the incorrect price.

Order Acceptance Policy
Your submission of an order and/or receipt of an order confirmation, automated or otherwise, does not signify our acceptance of such order. reserves the right to cancel any order that we deem necessary, at our sole discretion, regardless of the order status or whether you have received a confirmation of the order. We reserve the right to require additional information from you before accepting or processing any order.

Free Gift Policy
Cotapaxi reserves the right to determine who is eligible to receive a free gift. If you return the item(s) you ordered, you MUST also return the free gift. If you fail to return the gift with your order, the retail price of the gift will be deducted from your refund. All free gift offers are only valid while supplies last and/or till offer end date. Free gift may not be the same for every order and is based on our stock on hand.

Cotapaxi Holiday Pen
Offer for Cotapaxi's Holiday pen valid while supplies last and only to US residents. This offer is Pre Order only and your order will not be shipped out until December. You will be notified when your order has been shipped. If you have any questions or concerns please log onto the contact section of our website.

Return Policy
We warrant Cotapaxi's pens and products to be free from defective materials and construction for a period of 3 months from the date of delivery. If you are not satisfied with this product we will refund the price of the product (without shipping) or replace/repair it if returned within (30) days from date of delivery. All returns must be returned with complete, original packaging and manual. All returns after the 30 day original warranty will only be fulfilled by repair or replacement of the Cotapaxi unit. For products that are discontinued and or not stocked anymore you will receive a product comparable (with the same features) to the one you originally purchased. If you have any questions about this privacy statement, terms of sale, sales policy, the practices of this site, or your dealings with our web site, please contact

338 Hackensack St.
Carlstadt, NJ 07072

We encourage you to revisit this page from time to time, as our policies may evolve as we develop our online store, bringing you more products and services.